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Shop / e-z up replacement parts
The replacement part you are considering is a set of 2 SIDE (closest to the leg) Truss Bars, measuring 40" in length, excluding the black plastic ends. This part is specifically designed for the ENVOY MODEL of the E-Z UP Envoy 10x10 Straight Leg Instant Shelter Canopy.
It's important to note that this replacement part is not suitable for the Middle area of the canopy; it is intended solely for the Side section, closest to the leg. The hole patterns are different between the middle and side sections, so this part will not fit in the middle.
Before placing your order, we strongly recommend that you measure the part on your current canopy to ensure you are ordering the correct replacement. There are numerous styles and sizes of replacement parts available, and they can vary based on the year, model, and size of the canopy.
To provide more specific details, the Truss Bars are 40" long, not including the black plastic ends. The bar size is 7/8" x 7/16" wide.
We understand the importance of getting the right replacement part, as it can be frustrating to receive an item that doesn't fit your canopy. If you have any questions or concerns, please don't hesitate to reach out to us. We're here to assist you in finding the perfect replacement part for your E-Z UP Envoy 10x10 Straight Leg Instant Shelter Canopy.
Remember, it's crucial to carefully measure the part on your existing canopy and compare it to the details provided to ensure you're ordering the correct replacement. This will save you time and hassle in the long run.
We're committed to providing you with the best possible customer service and ensuring you have a seamless experience. If you have any doubts or need further assistance, please feel free to contact us, and we'll be happy to help.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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